Berjili Terms & Conditions — Your Rights and Responsibilities

1 Introduction & Eligibility

These Terms & Conditions constitute a legally binding agreement between the Berjili platform and its users. It is mandatory to read these terms in full before using the Berjili website, mobile app, or any associated services.

By accessing or using any Berjili service, you are deemed to have accepted these Terms & Conditions, our Privacy Policy, and our Responsible Gaming Policy. If you do not agree with any part of these terms, please refrain from using our services.

Berjili is a legitimate online gaming and entertainment platform operating under an international gaming license. We are committed to maintaining a transparent and honest relationship with all our users.

2 Account Register

To open an account at Berjili, you must provide accurate and complete information. Registering with false or incomplete details may result in your account being suspended or closed.

Each user is limited to only One Account Only one account may be opened. If a single individual is found to hold multiple accounts, all accounts will be closed and the associated balances may be forfeited.

At the time of registration, you must confirm the following:

• Provide your full legal name, date of birth, and contact details accurately.
• Use a valid email address that belongs to you.
• Create a strong password and do not share it with anyone.
• Keep your account information up to date at all times.
• Opening an account in someone else's name or identity is strictly prohibited.

Berjili may request additional documentation for identity verification at any time. Failure to provide the required documents promptly may result in restrictions being placed on your account.

3 Age Verification

Berjili strictly prohibits gambling by minors. Under 18 years of age No individual may register on or play games on this platform.

We reserve the right to verify your age at the time of registration and prior to any withdrawal request. Verification generally requires one of the following documents:

• National ID Card (NID)
• Passport
• Driving License
• Birth registration certificate (where applicable)

4 Deposit & Withdrawal Policy

Only approved payment methods may be used for financial transactions at Berjili. Currently, the platform supports transactions via mobile banking and direct bank transfer.

For deposits:

• The minimum deposit amount may vary depending on the payment method used.
• Deposited funds are generally credited to your account within a few minutes.
• Only payment methods registered in your own name may be used.
• Deposits from cards or accounts held in a third party's name are prohibited.

For withdrawals:

• Identity verification (KYC) must be completed before making a withdrawal.
• Withdrawal requests are typically processed within 24 to 72 hours.
• Minimum and maximum withdrawal limits apply.
• Winnings from bonuses require the Wagering Requirement to be met before withdrawal.
• The withdrawal method is generally matched to the deposit method used.

5 Bonuses & Promotions

Berjili offers a wide range of bonuses and promotional offers — including welcome bonuses, deposit bonuses, cashback, free spins, and more. Each bonus has its own terms and conditions, which are clearly stated on the promotions page.

General Bonus Rules:

• Wagering Requirement: Most bonuses come with a specific wagering requirement. For example, a 30x Wagering requirement means you must wager 30 times the bonus amount before making a withdrawal.
• Bonuses must be used within a specified time limit. If the conditions are not met within that period, the bonus will be forfeited.
• Bonus wagering may not be calculated the same way across all games. Different game categories may contribute at different rates toward the Wagering Requirement.
• Claiming the same bonus across multiple accounts from the same household or IP address is prohibited.
• Berjili reserves the right to modify, suspend, or cancel any bonus offer at any time.

6 Gaming Rules

All games at Berjili are powered by internationally recognized RNG (Random Number Generator) technology, which is regularly audited by independent third-party testing agencies.

• Each game has its own rules, which can be reviewed before the game begins.
• If a game result is affected by a software error or technical issue, Berjili reserves the right to void that round and refund all wagers.
• In the event of a dispute over a game outcome, Berjili's ruling shall be considered final.
• If your internet connection drops during a game, the system will automatically attempt to restore your previous session.
• In Live Casino games, the dealer's decisions and game rules are final.

Berjili reserves the right to review any game session and will conduct an investigation if suspicious activity is identified.

7 Prohibited Activities

The following activities are strictly prohibited when using Berjili's services:

• Creating multiple accounts or operating another person's account.
• Abusing the bonus system or using bonus hunting strategies.
• Using any software, bots, or automated systems to influence game outcomes.
• Using the platform for money laundering or any other illegal financial activity.
• Attempting to hack, phish, or otherwise breach the platform's security.
• Demeaning, threatening, or harassing other users.
• Operating an account under a false identity or in someone else's name.
• Intentionally exploiting any vulnerability or bug in the platform.

8 Account Suspension & Closure

Berjili reserves the right to temporarily suspend or permanently close an account under the following circumstances:

• If a breach of the Terms and Conditions is established.
• If fraudulent or suspicious activity is detected.
• If identity verification fails or false information is found to have been provided.
• If an account has been inactive for an extended period.
• As directed by the relevant regulatory authority.

Users may request account closure at any time by contacting Customer Support. Any valid remaining balance will be returned following the standard process.

9 Privacy & Data Protection

Berjili takes the privacy of your personal information very seriously. Our full privacy policy is available as a separate document.

• Your information is never sold to third parties.
• Necessary data is retained for service delivery and legal compliance purposes.
• All data is protected with SSL encryption.
• You have the right to request access to or correction of your personal data.

For more details, visit our Privacy Policy View the page.

10 Limitation of Liability

Berjili always strives to deliver a smooth and reliable service. However, our liability is limited in certain situations:

• Berjili is not liable for any losses caused by technical errors, server downtime, or internet connectivity issues.
• Berjili is not responsible for any losses resulting from a user's own negligence in exposing their account credentials.
• Berjili is not directly liable for errors on the part of third-party payment providers or game suppliers.
• Berjili is not liable for service disruptions caused by unforeseen legal or regulatory changes.

In all circumstances, Berjili's maximum liability is limited to the actual funds held in your account.

11 Changes to Terms and Conditions

Berjili reserves the right to update or modify these Terms & Conditions at any time. When changes are made:

• Users will be notified of significant changes via email or in-app notification.
• Updated Terms and Conditions take effect from the date of publication.
• Continued use of the service after any changes will be considered acceptance of the updated Terms and Conditions.
• If you do not agree to the updated terms, you may request to close your account.

12 Contact & Complaints

If you have any questions or complaints regarding these Terms & Conditions, please contact our customer support team. We are always ready to assist.

• Get instant help via Live Chat (available 24/7).
• Contact us by email: [email protected]
• All complaints will receive an initial response within 72 hours.

Dispute resolution process: Contact us first via live chat or email → the support team will investigate → a resolution will be communicated within a set timeframe → the matter will be escalated to a higher level if necessary.